• VTC Engineering - Afghanistan

    Job Locations US
    Job ID 2018-1202
  • Overview

    The Contractor shall provide engineering support to United States Forces Afghanistan (USFOR-A) regarding all Video Teleconferencing (VTC) and media operations matters, to include the operations, maintenance and engineering sustainment of the Afghanistan Theater Video Bridge (ATVB). The Contractor shall assist USFOR-A and JNOSC-A in the development and presentation of video related briefings as required. The Contractor shall provide in-theater engineering expertise and perform integration design, implementation and testing of media operations and VTC capabilities and enhancements; new or emerging audio/video architectures; and advancements in audio/video algorithms and protocols. Support shall include, but is not limited to, evaluation of technology feasibility, vendor equipment capabilities, evaluation of architectures to be tested, development and evaluation of engineering test plans, development and verification of test scripts, management and execution of testing, development of test reports and review and certification of test results. Provides subject matter expertise in the configuration and operations of various VTC implementations including Cisco and Polycom.

    Responsibilities

    *Have the ability to begin troubleshooting critical outages within 30 minutes; resolve problems within six (6) hours.

    *Contractor must be able to travel to Operating Bases around the CJOA-A supported by USFOR-A when required to provide VTC engineering support to required services.

    *The level of effort performed shall include fault identification and technical problem referral, vendor patch and upgrade release, Information Assurance (IA) patch and mitigation releases, and network design changes and revisions.

    *The Contractor shall provide in-theater engineering expertise and perform integration design, implementation and testing of media operations and VTC capabilities and enhancements; new or emerging audio/video architectures; and advancements in audio/video algorithms and protocols.

    *Support shall include, but is not limited to, evaluation of technology feasibility, vendor equipment capabilities, evaluation of architectures to be tested, development and evaluation of engineering test plans, development and verification of test scripts, management and execution of testing, development of test reports and review and certification of test results.

    *The Contractor shall coordinate with USFOR- A’s Communications Security (COMSEC) group on security and policies to ensure sites within their supported Area of Responsibility (AOR) are in compliance with USFOR-A policies (e.g., Connection Approval Process (CAP)). This support shall include integration and management of a robust VTC architecture in the theater and shall comply with standards dictated by DISA, USCYBERCOM, Southwest Asia Cyber Center (RCC-SWA), and JNOSC-A.

    *The Contractor shall provide recommendations concerning VTC Facility and Media Operations Center, as well as ATVB architecture and configuration and provide on-site technical assistance.

    *The Contractor shall assist in the development of exercise, contingency and organizational Concept of Operations (CONOPS) and shall work with each of the VTC and Operations Center site facilitators to implement the required technical standards, preferred architecture, configuration, and operating practices, in order to optimize Operations Center and VTC sessions.

    *The Contractor shall provide overview and general use training to all organization members and key leaders upon request.

    *Shall maintain network topology diagrams that depict all VTC bridging equipment; updates shall be made within seven (7) days of network changes.

    *Shall maintain VTC bridging devices and endpoints in accordance with DISA STIG policies; devices must be compliant within 30 days of policy updates.

    *Shall provide monthly inventory of all network devices, including number of endpoints.

    *Advise and assist Audio Visual and VTC Support Technicians at various sites under USFOR-A control.

    *Backfill when needed at various site at the direction of USFOR-A managers.

    Qualifications

    • Must possess an active DoD TS/SCI.
    • Five (5) years of experience providing oversight and engineering of VTC architectures and environments.
    • One (1) year experience and understanding of the Cisco Unified Communications Manager (CUCM) architecture.
    • Possess CCNA Collaboration certification at a minimum, preferably CCNP Collaboration.
    • Posess 4 to 5 years’ experience with Cisco processes to include: RMA (Return Materials Authorization) program, licensing coverage of various Telepresence systems, software licensing renewals, software licensing updates, and Cisco Technical Assistance Center (TAC) program.
    • Be a Freeport Certified Installer.
    • Possess 4 to 5-years’ experience with software and hardware components of Cisco and Polycom VTC systems to include Cisco TelePresence Management Suite, Video Communications Server, Gatekeepers, Cisco Jabber, Polycom Real Presence Desktop, and various Cisco and Polycom end points.
    • Meet IAT level II compliance per DOD 8570.

     

    EEOC Statement

    EOE AA/M/F/Vet/Disability

     

    DataPath is an Equal Opportunity Employer. We comply with the laws set forth in the Equal Employment Opportunity in The Law poster.

     

    DataPath is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment and need special assistance or an accommodation to use our website to apply for a position, please contact us at HRTA@Datapath.com We evaluate requests for reasonable accommodation on a case-by-case basis.

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