• Voice Systems Engineering Support - Afghanistan

    Job Locations US
    Job ID 2018-1208
  • Overview

    Manages all call routing and set up from the DISA Tier 0 hierarchy down to individual strategic sites. The section plans, implements, and manages the theater voice architecture to include: upgrades to Gatekeepers, Voice Gateway Routers (VGR), Cisco Unified Border Elements (CUBE), Cisco Unified Communications Managers (CUCM), and VoIP/VoSIP firmware across the strategic CJOA-A network. In addition, the section manages a traditional Defense Switched Network (DSN) network that provides traditional voice T-1 and SIP trunks terminating at TDM switches, NATO PBXs, and IGX Commercial providers Afghan Wireless Communication Company (AWCC) and Roshan to support local and international calling.

    Responsibilities

    *Shall have the ability to respond to a critical outage within 30 minutes during remaining hours for the following requirements: voice systems engineering support involving the design, configuration, installation, implementation, operations management, and troubleshooting of the VoIP, Voice and Video Enterprise. This shall include: Manage gatekeeper trunks, route patterns, and call prefixes.

    *Contractor shall manage physical and virtual publisher and subscriber equipment/servers; administration of directory gatekeepers, master session controllers (MSC), voice gateway routers (VGR), and Cisco Unified Border Elements (CUBE).

    *Shall also manage regional gatekeeper clusters and site Cisco Unified Communications Managers (CUCMs).

    *Shall also perform regular maintenance according to best practices on all Cisco Unified Computing System (UCS) equipment.

    *Shall provide administration of VoIP cellular (99), international (98), and toll-free (800) dialing through commercial vendors using PINs/Forced Authorization Codes (FACs).

    *Shall maintain network topology diagrams; updates shall be made within seven (7) days of network changes.

    *Shall maintain network equipment security patches and software updates in accordance with to DISA STIG policies; devices must be compliant within 30 days of policy updates.

    *Shall begin troubleshooting problems within one (1) hour of notification; resolve problems within six (6) hours.

    Qualifications

    • Must possess an active DoD Secret Clearance
    • Candidate shall meet IAT level III compliance per DoD 8570. Requires CCNP Collaboration certification. 
    • Candidate shall demonstrate 4 to 5 years’ experience in IP Telephony, H.323, H.225, Skinny, SIP, CUBE, voice gateways, gatekeepers, multipoint control unit (MCU), and media processing system (MPS), Cisco Jabber, Cisco Unity Express, and Prime Collaboration. 
    • Contractor shall have at least three (3) years of experience providing oversight and engineering Voice over IP (VoIP), DSN, and Unified Computing Services (UCS) architectures.
    • Contractor shall have at least three (3) years’ experience and understanding of the complete Cisco Unified Communications Manager (CUCM) architecture.

     

    EEOC Statement

    EOE AA/M/F/Vet/Disability

     

    DataPath is an Equal Opportunity Employer. We comply with the laws set forth in the Equal Employment Opportunity in The Law poster.

     

    DataPath is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment and need special assistance or an accommodation to use our website to apply for a position, please contact us at HRTA@Datapath.com We evaluate requests for reasonable accommodation on a case-by-case basis.

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