• Voice Systems Engineering Support - Afghanistan

    Job Locations US
    Job ID 2018-1208
  • Overview

    Manages all call routing and set up from the DISA Tier 0 hierarchy down to individual strategic sites. The section plans, implements, and manages the theater voice architecture to include: upgrades to Gatekeepers, Voice Gateway Routers (VGR), Cisco Unified Border Elements (CUBE), Cisco Unified Communications Managers (CUCM), and VoIP/VoSIP firmware across the strategic CJOA-A network. In addition, the section manages a traditional Defense Switched Network (DSN) network that provides traditional voice T-1 and SIP trunks terminating at TDM switches, NATO PBXs, and IGX Commercial providers Afghan Wireless Communication Company (AWCC) and Roshan to support local and international calling.


    *Shall have the ability to respond to a critical outage within 30 minutes during remaining hours for the following requirements: voice systems engineering support involving the design, configuration, installation, implementation, operations management, and troubleshooting of the VoIP, Voice and Video Enterprise. This shall include: Manage gatekeeper trunks, route patterns, and call prefixes.

    *Contractor shall manage physical and virtual publisher and subscriber equipment/servers; administration of directory gatekeepers, master session controllers (MSC), voice gateway routers (VGR), and Cisco Unified Border Elements (CUBE).

    *Shall also manage regional gatekeeper clusters and site Cisco Unified Communications Managers (CUCMs).

    *Shall also perform regular maintenance according to best practices on all Cisco Unified Computing System (UCS) equipment.

    *Shall provide administration of VoIP cellular (99), international (98), and toll-free (800) dialing through commercial vendors using PINs/Forced Authorization Codes (FACs).

    *Shall maintain network topology diagrams; updates shall be made within seven (7) days of network changes.

    *Shall maintain network equipment security patches and software updates in accordance with to DISA STIG policies; devices must be compliant within 30 days of policy updates.

    *Shall begin troubleshooting problems within one (1) hour of notification; resolve problems within six (6) hours.


    • Must possess an active DoD Secret Clearance
    • Candidate shall meet IAT level III compliance per DoD 8570. Requires CCNP Collaboration certification. 
    • Candidate shall demonstrate 4 to 5 years’ experience in IP Telephony, H.323, H.225, Skinny, SIP, CUBE, voice gateways, gatekeepers, multipoint control unit (MCU), and media processing system (MPS), Cisco Jabber, Cisco Unity Express, and Prime Collaboration. 
    • Contractor shall have at least three (3) years of experience providing oversight and engineering Voice over IP (VoIP), DSN, and Unified Computing Services (UCS) architectures.
    • Contractor shall have at least three (3) years’ experience and understanding of the complete Cisco Unified Communications Manager (CUCM) architecture.


    EEOC Statement

    EOE AA/M/F/Vet/Disability


    DataPath is an Equal Opportunity Employer. We comply with the laws set forth in the Equal Employment Opportunity in The Law poster.


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