• Knowledge Manager--OCONUS-Kuwait

    Job Locations US
    Job ID 2018-1323
  • Overview

    DataPath is a global leader in remote satellite-based communications solutions that solve our customers’ toughest communications challenges in urgent time frames and under extreme conditions.  We specialize in enabling complex communication networks that are critical to the operations of the Department of Defense, Civilian Government and commercial markets.

    Summary

    DataPath, Inc. is seeking an experienced Knowledge Manager that will provide training on and/or basic technical support for hardware, software and wireless communications systems, and is knowledgeable enough to coordinate for more advanced support.

    Responsibilities

    • Coordinate with network providers.
    • Coordinate with the local DAA for acceptable computer images.
    • Assist the customer with establishing operation of its Information and Knowledge Management Working Group (IKMWG).
    • Provide follow-on support to the Information-Knowledge Management Working Group (IKMWG).
    • Assist the IKMWG in implementing the organization’s IKMWG charter by guiding the development of or preparing for staff sections IM support workbooks containing: Portal site taxonomy views, file structure taxonomy views, staff section effective SOP reviews, staff section process mapping views, Electronic Working Practices (EWPs), Tactics Techniques, and Procedures (TTPs), review and update of KMP and annexes.
    • Provide functions that support knowledge management, visualization, process mapping, the Joint Operational Planning Process, development, implementation execution of Knowledge Management Plan (KMP).
    • Assist in the tailoring and implementation of the Joint Enabling Capability Command's (JECC) Knowledge Management Plan (KMP) template to meet the supported commands’ mission objectives). 
    • Analyze the organizational processes using a five-step model based on the Six Sigma (DMAIC) process improvement roadmap.
    • Use the government provided Design for Six Sigma (DFSS) and Quality Function Deployment tools.
    • Based on the “As-Is” analysis, evaluate the organizational processes using the Capability Maturity Model (CMM) or an organizational agreed upon benchmark.
    • Provide periodic evaluation reports to the military KM lead per the JECC KMP typically the organizations Chief Of Staff.
    • Assist military Knowledge Managers and process owners in analyzing and evaluating their organizational processes to achieve the highest possible CMM maturity level.

    Qualifications

    • US Citizenship is required.
    • Active secret government security clearance is required.
    • Bachelor’s Degree from an accredited institution or equivalent work experience.
    • At least two (2) years’ related experience in the career field.
    • Minimum 8 years’ experience dealing with hardware, software and wireless communications systems or a similar or related field.
    • Working knowledge of:
    • Six Sigma Green Belts
    • DoDAF Architects
    • Capability Maturity Model (CMM)
    • Certified Knowledge Manager (as certified by the Knowledge Management Professional Society (KMPro)).

    EEOC Statement

    EOE AA/M/F/Vet/Disability

     

    DataPath is an Equal Opportunity Employer. We comply with the laws set forth in the Equal Employment Opportunity in The Law poster.

     

    DataPath is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment and need special assistance or an accommodation to use our website to apply for a position, please contact us at HRTA@Datapath.com We evaluate requests for reasonable accommodation on a case-by-case basis.

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