• Cyber Security Operations Center Analyst

    Job Locations US-GA-Duluth
    Job ID 2018-1385
  • Overview

    DataPath, Inc., a Managed Service and Security Provider (MSSP), is seeking a Cyber Security Operations Center (CSOC) Analyst that will be responsible for providing first level monitoring, analysis and incident response to security alerts on behalf of customers. Analyze network traffic and alerts to assess, prioritize and differentiate between potential intrusion attempts and false alarms. Compose and send alert notifications.

    The Cyber Security Analyst will provide service and support by effectively monitoring and analyzing clients’ network activities from DataPath’s Cyber Security Operations Center (CSOC). 



    • Review security events that are populated in a Security Information and Event Management (SIEM) system
    • Watch active dashboards and replay and interpret events
    • Investigate using alerts, event graphs, annotations, cases, and reports
    • Recognize patterns or inconsistencies that could indicate complex cyber attacks
    • Quickly and accurately classify, prioritize and escalate events to incidents when necessary
    • Recommend improvements to service, efficiency and quality of work
    • Detect security issues, create customer tickets and manage problems until closure
    • Coordinate escalations and collaborate with external technology teams to ensure timely resolution of issues
    • Provide resolution plans for issues
    • Report common and repeat problems (trend analysis) and propose process and technical improvements
    • Stays up to date with current vulnerabilities, attacks, and countermeasures
    • Demonstrate excellent communication and customer care skills
    • Meet defined service level agreements regarding response time and customer notification
    • Generates end-of-shift reports for documentation and knowledge transfer to subsequent analysts on duty
    • Remain flexible with shift and task assignments
    • Other duties as assigned



    • Bachelor’s degree in Computer Science, Information Systems, Information Assurance or related major or equivalent work experience.
    • 3+ years of experience in relevant field
    • Experience as a SOC Analyst
    • Experience with SIEM technology
    • Practical experience with security technologies like SIEM, firewalls, IDS/IPS, and vulnerability management or solid understanding of concepts
    • Solid understanding of computer network fundamentals including address resolution protocol, routing, network address translation, virtual private networks, and the OSI model
    • Strong troubleshooting, reasoning and problem-solving skills
    • Team player with the ability to work autonomously
    • Excellent communication skills
    • Industry recognized professional certification such as CISSP, GCIH, GCIA, Security+
    • Ability to work in a 24/7/365 shift environment
    • Ability to obtain a government security clearance (US Citizenship is required)

    EEOC Statement

    EOE AA/M/F/Vet/Disability


    DataPath is an Equal Opportunity Employer. We comply with the laws set forth in the Equal Employment Opportunity in The Law poster.


    DataPath is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment and need special assistance or an accommodation to use our website to apply for a position, please contact us at HRTA@Datapath.com We evaluate requests for reasonable accommodation on a case-by-case basis.


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